OUR STRATEGY

The need for hosting has never been greater, and building on our success to date, our strategy for the next three years is ambitious so that we are able to respond well to the needs of refugees and people seeking asylum in a fast-changing landscape.

Our strategy is built around the people we work most closely with; our guests, our hosts, home visitors, staff, referral partners and our board of Trustees:

1. GROWTH

We have an ambition to be the largest hosting charity working in the UK, responding to the growing need of those seeking sanctuary here.

This growth will not come at the expense of the high quality experience that both our guests and hosts deserve. 

2. OUR GUESTS

We play a unique role in the lives of our guests, usually at a period of anxiety and concern, and we want to play as relevant a role as possible for them. We will create new ways of listening to, and acting on their experience of being hosted in our work.

We see opportunities for long-lasting relationships to be established with our guests post hosting, whether our guests work or volunteer with us in the future.

3. OUR HOSTS

We want our hosts to be well equipped and supported to host, in control of their journeys and learning with us.

We will be doing all we can to ensure that our hosts feel able to host over and over again.

4. OUR OPERATIONS

In order to achieve our ambitious strategy, we will be investing in our people, ensuring everyone is supported, well trained and valued. We’ll be working to ensure our team are representative of our guests and hosts.

Our board of trustees will continue to diversify, ensuring we remain well-governed. We will use technology to further our reach, to support hosts and guests to move through placements in a meaningful way.

We will carefully and appropriately evaluate our work. Our fundraising streams will diversify, ensuring we have the resources to achieve our strategic goals.